PUC orders competitive gas suppliers to be forthright
The Pennsylvania Public Utility Commission finalized regulation changes Thursday that will require retail natural-gas suppliers to display key contractual terms and conditions more clearly for customers and to provide more timely information on "contract renewal" and "change in terms" notices.
The Pennsylvania Public Utility Commission finalized regulation changes Thursday that will require retail natural-gas suppliers to display key contractual terms and conditions more clearly for customers and to provide more timely information on "contract renewal" and "change in terms" notices.
The regulations must be reviewed by the Independent Regulatory Review Commission, the state Attorney General's Office, the state Senate Consumer Protection and Professional Licensure Committee, and the state House Consumer Affairs Committee before going into effect.
Unlike the retail market for electricity, competition for residential gas customers has lagged because few suppliers are able to provide service at less cost than the utilities themselves. According to PaGasSwitch.com, only five of 29 current offers for Peco Energy Co. gas customers is priced better than the utility service. No competitive suppliers have entered the market for Philadelphia Gas Works customers.
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