Winter storm guide: Utility phone numbers, travel info, tips for outages

With a Nor’easter threatening to inundate New England tonight and early Saturday, the Philadelphia region, too, should brace for a dose of snow and wind. Here are some useful numbers and tips to have on hand during the storm.

ELECTRIC AND GAS COMPANIES: Numbers to report outages, leaks, downed wires and other emergencies, and to get status updates

Atlantic City Electric: 1-800-833-7476,, @ACElecConnect on Twitter

Jersey Central Power and Light: 1-888-544-4877,, @JCP_L on Twitter

Peco: 1-800-841-4141,

Philadelphia Gas Works: 215-235-1212,

PPL: 1-800-342-5775,, @PPLElectric on Twitter

PSE&G: 1-800-436-7734,, @PSEGdelivers on Twitter


Aqua America: 877.987.2782,

Philadelphia city services: 311 or 215-686-8686,, @philly311 on Twitter

Philadelphia Water Department: 215-685-6300,

Comcast: Text OUT to 266278 to check for known outages in area; if no other outages have been reported, call 1-800-934-6489,, @comcastcares on Twitter

Verizon: 1-800-837-4966 (1-800-VERIZON),, @VerizonSupport on Twitter


Amtrak: 800-872-7245 (USA-RAIL),, @AmtrakNEC on Twitter

New Jersey highway traffic information: 511,

New Jersey Transit: 973-275-5555,, @NJ_Transit on Twitter

PATCO: 856-772-6900 or 215-922-4600,, @RidePatco on Twitter

Pennsylvania highway traffic information: 511 or 1-877-511-7366,, @511PAPhilly and @PennDOTNews on Twitter

Philadelphia International Airport: 1-800-745-4283,, @PHLAirport on Twitter

SEPTA: 215-580-7800,, @SEPTA on Twitter


Red Cross of Southeastern Pennsylvania: 215-299-4889,, @RedCrossPhilly on Twitter

Salvation Army of Greater Philadelphia: 215-787-2800


Some tips from local utility companies:

- Check your fuse and/or circuit breaker box

- Have flashlights handy-Unplug appliances and electronics like refrigerators, microwaves, computers and televisions to prevent an overload when power is restored

- Keep one light switch on so you’ll know when the power is back

- Stay away from fallen power lines

- Keep your refrigerator and freezer closed. Food in an unopened refrigerator will remain safe to eat for a few hours; a half-full freezer will hold food safely for 24 hours and food in a full freezer will keep 36 to 48 hours

- If the temperature in your home drops below 55 degrees, let your faucets drip slightly to prevent pipes from freezing-Keep blinds open during the day to let in sunlight. Close your blinds and cover your windows at night to prevent heat from escaping.


In your home:

- Flashlights
- Extra batteries
- First-aid kit
- Bottled water
- Non-perishable food and non-electric can opener
- Matches and candles
- Extra blankets
- Battery-powered clock

In your car:
- Flashlight
- Jumper cables
- Flares
- Cell phone and charger
- First-aid kit
- Warm clothing (hats, gloves, scarves) and blankets
- Ice scraper
- Shovel
- Road salt
- Bottled water
- Snacks

Contact Emily Babay at 215-854-2153 or Follow @emilybabay on Twitter.

Contact the Breaking News Desk at 215-854-2443; Follow @phillynews on Twitter.

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