Patient Satisfaction
As we reported last week, patient satisfaction scores for hospitals are not accepted by everyone, but they are growing in importance. Twenty-nine local hospitals scored a 3 or better on 5-star satisfaction ratings gathered by the U.S. Center for Medicare
As we reported last week, patient satisfaction scores for hospitals are not accepted by everyone, but they are growing in importance. Twenty-nine local hospitals scored a 3 or better on 5-star satisfaction ratings gathered by the U.S. Center for Medicare and Medicaid Services, from April 2014 through March 2015. The ratings are a composite of patient evaluations of hospital staff communication skills, how well pain is managed, facility cleanliness, and noise level, among other topics. Some hospitals listed have more than one location.
These and other ratings can be found here.
Five stars
Philadelphia: Cancer Treatment Centers of America
Montgomery: Physician's Care Surgical Hospital
Four stars
Bucks: Doylestown Hospital, Grand View Hospital, Rothman Orthopaedic Specialty Hospital, St. Luke's Quakertown Hospital, St. Mary Medical Center
Burlington: Deborah Heart and Lung Center
Chester: Chester County Hospital, Main Line Hospital Paoli
Delaware: Main Line Hospital Bryn Mawr Campus
Three stars
Camden: Kennedy University Hospital (Stratford division), Virtua West Jersey Hospitals Berlin
Chester: Brandywine Hospital, Jennersville Regional Hospital, Phoenixville Hospital
Delaware: Riddle Memorial Hospital
Montgomery: Abington Memorial Hospital, Einstein Medical Center Montgomery, Holy Redeemer Hospital and Medical Center, Lansdale Hospital, Main Line Hospital Lankenau
Philadelphia: Hahnemann University Hospital, Hospital of the University of Pennsylvania, Jeanes Hospital, Penn Presbyterian Medical Center, Pennsylvania Hospital, Roxborough Memorial Hospital, Thomas Jefferson University Hospital
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