Thursday, October 8, 2015

No good deed goes unpunished

When we last left the Gilmore's situation:

No good deed goes unpunished

Pile of Gilmore´s gift certificates from restaurateur John Brandt-Lee´s desk.
Pile of Gilmore's gift certificates from restaurateur John Brandt-Lee's desk.

When we last left the Gilmore's situation:

The West Chester BYOB, which closed abruptly in July, was selling its building. Owner Peter Gilmore was not refunding the gift certificates he had sold. John Brandt-Lee from Avalon restaurant in West Chester stepped in, offering to accept the Gilmore's gifties at 50 percent of face value until Dec. 1.

Brandt-Lee, who has no connection to Gilmore, said he felt it was the right thing to do.

He had not spoken to Gilmore. 

But apparently, Gilmore had heard about Brandt-Lee's largess. Gilmore sent letters to those who had asked him for refunds. The letter did not offer cash back, but it did steer the customers to Brandt-Lee. But the letter said the gift certificates would be accepted through the end of December. The letter said nothing about the 50 percent offer.

Now, says Brandt-Lee, people are upset with him. December is the busiest month of the year, and Brandt-Lee said he is in no position to honor someone else's gift certificates at 50 percent. He said had redeemed $4,800 worth of Gilmore's paper already, suggesting that at least $10,000 in gift certificates are out on the street.

Brandt-Lee now says he will apply $20 to any check to those presenting a Gilmore certificate. The offer is valid midweek only at his Avalon in West Chester and Avalon Pasta Bistro in Downingtown.

Gilmore has not returned my messages.

The letter is here.

We encourage respectful comments but reserve the right to delete anything that doesn't contribute to an engaging dialogue.
Help us moderate this thread by flagging comments that violate our guidelines.

Comment policy: comments are intended to be civil, friendly conversations. Please treat other participants with respect and in a way that you would want to be treated. You are responsible for what you say. And please, stay on topic. If you see an objectionable post, please report it to us using the "Report Abuse" option.

Please note that comments are monitored by staff. We reserve the right at all times to remove any information or materials that are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable. Personal attacks, especially on other participants, are not permitted. We reserve the right to permanently block any user who violates these terms and conditions.

Additionally comments that are long, have multiple paragraph breaks, include code, or include hyperlinks may not be posted.

Read 0 comments
comments powered by Disqus
About this blog
Michael Klein
Latest Videos:
Also on
letter icon Newsletter