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Netflix brings its streaming video service to Cuba

SAN FRANCISCO - Netflix began selling its Internet video service in Cuba on Monday in what appears to be a largely symbolic move driven by the recent loosening of U.S. restrictions on doing business with the communist-run island.

The Netflix Inc. website displays the service's series "Orange Is the New Black" and "House of Cards" series. Few Cubans can afford or are able to get Netflix service. ANDREW HARRER / Bloomberg
The Netflix Inc. website displays the service's series "Orange Is the New Black" and "House of Cards" series. Few Cubans can afford or are able to get Netflix service. ANDREW HARRER / BloombergRead moreBloomberg

SAN FRANCISCO - Netflix began selling its Internet video service in Cuba on Monday in what appears to be a largely symbolic move driven by the recent loosening of U.S. restrictions on doing business with the communist-run island.

The expansion probably will generate more publicity for Netflix Inc. than new subscribers because only a small fraction of people living in or visiting Cuba have the high-speed Internet access needed to stream movies and TV shows.

The audience with fast-enough Internet service to get Netflix consists primarily of international executives, foreign media workers and high-ranking government officials. Many more Cubans have access to relatively fast Internet connections if they work for state businesses authorized to have the service, but their online activities are monitored. Streaming videos at work is among the activities that could trigger disciplinary action.

Most Cuban incomes are meager, too, making Netflix's $8-per-month service an unaffordable luxury for most of the island's 11 million residents. A ban on making U.S. payments also remains in effect, requiring anyone in Cuba who wants to subscribe to Netflix to set up an international payment method.

Credit-card use by Cubans is virtually unknown, though both MasterCard and American Express recently announced plans to begin processing payments by their U.S. card holders while visiting the island.

Despite those obstacles, Netflix evidently wants to establish a toehold on Cuba with the hope that Internet service will improve, household incomes will rise and diplomatic relations with the U.S. will continue to thaw.

Netflix now has more than five million subscribers in Latin America, accounting for nearly 10 percent of its 57 million customers worldwide. About 39 million of those subscribers are in the United States, but Netflix is now experiencing its fastest growth internationally.

Things have been going so well internationally that Netflix CEO Reed Hastings plans to complete the company's expansion outside the U.S. by the end of next year. By then, Netflix expects to be streaming in 200 countries, including China, if the company can get the necessary approvals.