US Airways has improved its service in recent years, as evidenced by government rankings that show higher scores month by month. But that didn't keep PHL's largest carrier from placing last in a new survey of 14,000-plus readers of Consumer Reports magazine. Inquirer beat reporter Linda Loyd did a masterful job today of weaving togehter two stories, the survey results and the monthly report from the U.S. Bureau of Transportation Statistics on airline and airport performance. Find her story at this link.
Another thought about the Consumer Reports survey. I'm a great admirer of Consumers Union and the mnagazine but it's important to note that its surveys on travel involve a great many people who fly once a year. One bad flight can color an opinion, so keep that in mind if you see the full article on airlines.