Amazon’s Prime Day didn’t have the greatest start, and it looks like users in New York and Philadelphia were still experiencing some glitches Tuesday morning.
The internet powerhouse ran into some early snags Monday afternoon, as deal-seekers flooding Amazon’s servers ended up getting images of dogs along with the words, “Uh-oh. Something went wrong on our end.”
“Some customers are having difficulty shopping, and we’re working quickly to resolve this issue,” Amazon said in a statement Monday afternoon, noting that despite the glitches, many users were still able to shop successfully. By Monday night, Amazon had addressed the majority of its tech issues, which impacted both the desktop site and mobile app.
According to DownDetector, some users in the Philadelphia region were still dealing with lingering glitches Tuesday morning.
The social media team at the Philadelphia Eagles, who never seem to miss an opportunity to stand out on Twitter (especially when FS1 host Colin Cowherd is concerned), took the opportunity to poke some fun at the online megastore with its own dogs.
— Philadelphia Eagles (@Eagles) July 16, 2018
Pictured in the Eagles’ tweet is offensive lineman Lane Johnson, who along with teammate Chris Long walked off the field wearing the German Shepherd masks following the team’s playoff victory over the Atlanta Falcons. It was a nod to the team’s status as the first team in NFL history to be a No.1 seed and a Vegas underdog in its first postseason game. Since then, the masks have become fan favorites and inexorably linked to the Eagles’ Super Bowl victory.
The Philadelphia Police Department also got in on the fun, mocking Amazon in a tweet sent Tuesday morning.
— Philadelphia Police (@PhillyPolice) July 17, 2018
In addition to web glitches, about 1,800 Amazon workers in Spain went on strike Monday over complaints that included longer hours, slashed bonuses and insufficient safeguards from diseases. Thousands more Amazon employees in Germany are expected to strike on Tuesday over similar complaints.
“The message is clear — while the online giant gets rich, it is saving money on the health of its workers,” Stefanie Nutzenberger, a spokesman for the union representing the workers, said in a statement.
A number of other retailers, from Target to Urban Outfitters, are offering their own deals during Prime Day.
Last year, Amazon brought in an estimated $1 billion in sales on it’s third-annual Prime Day. According to One Click Retail, which measures ecommerce data, Amazon sold about $1 million worth of products a minute during peak time last year.
“There is no doubt that this will erode sales and deter some customers from buying,” Neil Saunders, managing director of research firm GlobalData Retail, told the Washington Post. “The outage is especially problematic as many of Amazon’s Prime deals are promoted for a set window of time – something that could cause a great deal of frustration for potential customers.”
Prime Day continues all day Tuesday, and is scheduled to end at 3 a.m. Philadelphia time Wednesday. So you still have plenty time to nab your own underdog mask, if you don’t already have one. You can also grab a copy of the Eagles’ official Super Bowl DVD, which was produced by several Birds fans working at NFL Films and is among the many Prime Day deals being offered on Tuesday.