Pennsylvania American Water has issued a mandatory conservation notice for all of its Norristown area customers to reduce water consumption due to treatment issues that have limited the production capacity of its Norristown Water Treatment Plant.
Recent heavy rains created high turbidity (cloudiness) in the raw water supply and affected the plant’s capacity to meet typical customer demand, the company said in a news release. There is currently no estimate when the treatment issues will be resolved and the plant returns to normal capacity.
Customers are asked to limit their water use to essential purposes only until plant operators can resolve the issue. There are no health-related concerns with the water, however customers might experience low water pressure and/or discolored water. This notice affects approximately 31,000 Pennsylvania American Water customers in the following communities:
• East Norriton Township
• West Norriton Township
• Upper Merion Township
• Lower Providence Township
• Plymouth Township
• Whitpain Township
• Worcester Township
• Perkiomen Township
Customers will be notified when the mandatory conservation notice is lifted, the company said, and updates will be provided through the Pennsylvania American Water website at www.pennsylvaniaamwater.com, under the Alert Notifications section. For more information, contact Pennsylvania American Water’s customer service center at 1-800-565-7292.
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.1 million people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately 6,600 professionals who provide drinking water, wastewater and related services to an estimated 14 million people in more than 40 states and parts of Canada.