Your Office Coach: Stand up to bullying manager
Question: When I took this job a few months ago, several people warned me about a difficult co-worker with a strong personality. "Sybil" has been here longer than anyone else, and everyone walks on eggshells around her. She is very bossy and likes to tell people what to do. Our manager works at a different location, so he is unaware of these issues.
Recently, Sybil has begun acting like my gatekeeper. She won't allow anyone into my cubicle and even tells people not to speak to me while I'm working. If someone leaves me a written request, Sybil handles the situation herself, then throws the note away without telling me.
Because there are only six people in this office, I'm reluctant to make waves. However, Sybil's interference is making it hard to do my job. What would you suggest?
Answer: If "everyone walks on eggshells" around Sybil, then you are clearly dealing with an office bully. Bullies will persecute anyone who allows it, so stop fretting about rocking the boat and start standing up for yourself. Based on the warnings you received, your colleagues may also need to learn this lesson.
People who are easily intimidated frequently fail to establish appropriate boundaries. When you allow Sybil to ban others from your cubicle, you are voluntarily giving her the power to control you. And when your co-workers comply, they are doing the same. Collectively, you have all conspired to make Sybil the evil queen of the office.
The good news is that, having put her in this position, the group can also choose to overthrow this domineering woman. To accomplish this, all five of you must agree on new rules for dealing with her. For example, you can simply ignore Sybil's directives about who can speak to whom. And you could send emails or texts instead of leaving notes.
Bullying managers present a more difficult challenge, because they actually have organizational power. But peers who wish to dominate require a cooperative victim, so it's time for you to abandon that role.
Q: As a supervisor in a large corporation, I have 40 people reporting to me. By the end of each day, I feel completely drained and barely have enough energy left for my family. I recently took a quiz which indicated that I am a strong introvert, so I wonder if that could be the problem. I'm considering taking a course in medical coding and billing, which sounds like a better fit for my personality. What do you think?
A: Contrary to popular belief, introverts are not necessarily shy or aloof. They simply find too much interaction to be tiring and over-stimulating, so they carefully budget their "people time" in order to conserve energy. This physiological trait is no more changeable than height or eye color.
Supervising 40 people requires constant communication, so your self-assessment may indeed be correct. But while less interaction might better suit your temperament, that alone does not insure that medical billing is the job for you. So before signing up for training, be sure to explore all aspects of this unfamiliar occupation.
ABOUT THE WRITER
Marie G. McIntyre is a workplace coach and the author of "Secrets to Winning at Office Politics." Send in questions and get free coaching tips at http://www.yourofficecoach.com, or follow her on Twitter @officecoach.
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