Posted on Fri, Jun. 1, 2007
Rita Urwitz, head of the DHS supervisors' union, said she did not quarrel with the need for more management training.
"There has been for many, many years a problem with the infrastructure and zero training for staff and no real plan to fix it," Urwitz said.
Estelle B. Richman, who once was the senior child-welfare official in Philadelphia and now heads the state's Department of Public Welfare, said the report was a powerful critique of DHS.
"Unfortunately, the report is also a reminder that we've gone though this before," she said. "The challenge for me and everyone else is to never have to go through another report like this again."
Video of panelists discussing their findings plus an online Q&A with the co-chair are posted at http://go.philly.com/dhs
Contact staff writer John Sullivan at 215-854-2473 or jsullivan@phillynews.com