U.S. Army Casualty Assistance Officer

Posted on Sunday, Jul 31, 2011
Northeast Philadelphia Army Reservist Jeffrey Voice has a military duty that the people he serves greet with dread: He notifies families that their loved one in uniform died. He also helps shepherd survivors through the paperwork, procedures and pain. He recently visited the Hamilton Township, N.J., home of an Army mother to return the personal effects of her deceased son.