Consumer 10.0: How the Pew Trusts aided credit card reform
Posted on Sunday, Aug 22, 2010
It was early 2007, and Michael Roster and Dwane Krumme each viewed the credit card industry with growing dismay.
Each had played a role in its development - Krumme as a banker, and Roster as a prominent industry lawyer. Now, each saw that the business had turned into a trap for unwary consumers dragged down by billions of dollars in tricky fees and sky-high penalty