DEAR ABBY: In addition to a full-time job, I work a second one in a call center. Yes, I'm one of those dreaded people who call and ask you to do a phone survey.
What I would like to remind everyone is that we are just people on the other end of the line. I have been cursed at and called names you can't print in your column. I have had the phone slammed in my ear. If you don't want to participate in the survey, that's fine. We understand that. But say, "Not interested" or "No, thank you." We're simply trying to do a job, earn a living and pay our bills like everybody else.
- Happy to be Employed
DEAR HAPPY TO BE EMPLOYED: I am not excusing poor manners, and I do sympathize with your position. But when companies make these incessant calls, they are entering people's homes without being invited, and it can make some of them very angry, particularly if they have been interrupted while eating, working, napping or caregiving.
The people you call might be less hostile if they hadn't been called repeatedly and hadn't registered on a "Do Not Call" list that was ignored.
DEAR ABBY: My best friend's mother has dementia. It is usually worse in the evenings, but she can function during the day - somewhat. My friend and her husband both work, leaving the mother alone at home during the day with the door locked from the outside so she can't wander off.
I have told my friend many times how dangerous this is, but she continues to do it.
- Friend in Florida
DEAR FRIEND: Locking a demented person inside the house is not the answer to their problem. If a fire were to start, she might not be "with it" enough to know how to put it out or summon help. She could also fall and injure herself.
A better solution would be to find a day-care program where the mother would be safely looked after. Please suggest it to them. However, if they are not receptive, Adult Protective Services should be notified because the woman's life could depend on it.