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Seven Loyalty FUNdamentals

Make them feel special and loved. Make every encounter count. Make it fun. Put the right people in the right positions, and treat them right.

    by By Diane Mastrull, Inquirer Columnist | Columnist
    Published 

Make them feel special and loved.

Make every encounter count.

Make it fun.

Put the right people in the right positions, and treat them right.

Be committed to excellence.

Bridge the divide between you and your customers.

Dance and be optimistic, no matter what the score.

SOURCE: DillonMarcus Executive Retreats and Tom Burgoyne.

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