Saturday, November 28, 2015

American and US Airways pull fares from Orbitz


American Airlines pulled its fare listings from Orbitz online travel website Tuesday due to a dispute over the commission Orbitz charges.

In addition, US Airways fares will disappear Sept. 1, American Airlines Group, the parent of both airlines, announced Tuesday. Corporate clients that use Orbitz to book travel will not be affected by the change.

In 2010, American temporarily stopped offering fares through Orbitz in another dispute. American was later ordered by an Illinois court to resume offering fares and flight schedules.

"We have worked tirelessly with Orbitz to reach a deal with the economics that allow us to keep costs low and compete with low-cost carriers," American president Scott Kirby said. "While our fares are no longer on Orbitz, there are a multitude of other options available for our customers, including brick and mortar agencies, online travel agencies, and our own websites."

Tickets purchased through Orbitz remain valid, but changes to exisiting reservations now must be made on each airline's reservation sites. Orbitz shares fell 4.63 percent.

Orbitz said in a statement: "Our sites offer hundreds of airlines which are eager to capture the revenue American is choosing to forego and we will continue to show our customers a broad range of flight options to thousands of destinations in the U.S. and worldwide."

- Linda Loyd

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