Posted on Sun, Oct. 8, 2006
Through changes large and small, Grantham said, he will improve how the airline handles its daily load of 30,000 bags.
"When I talk to neighbors and customers, the things they have to say have to do with bags," Grantham said. "I'm going to change the reputation of baggage claim with US Airways in this city. "
Contact staff writer Tom Belden at 215-854-2454 or tbelden@phillynews.com.
Inquirer staff writer Alletta Emeno contributed to this article.
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