Sunday, December 21, 2014

US Airways tales: Meger prep & unhappy customers

You've already seen the bad news: US Airways came in last among major carriers in J.D. Power's annual customer satisfaction rankings. The good news: Alaska Airlines, which started service to PHL on Monday, came in first.

US Airways tales: Meger prep & unhappy customers

You've already seen the bad news: US Airways came in last among major carriers in J.D. Power's annual customer satisfaction rankings. The good news: Alaska Airlines, which started service to PHL on Monday, came in first.

Now the rest of the news: Sources say US Airways should be ready next month to file papers with the U.S. Justice Department to review on antitrust grounds its expected application to acquire American Airlines' parent AMR as part of the bankruptcy process. This US-AA merger train seems to be moving ahead, doesn't it? Find that story here ....

Tom Belden
About this blog
Tom Belden has been reporting about Philadelphia International Airport and other air travel subjects for more than 20 years, writing columns for The Inquirer's Travel and Business sections. His reporting (with colleague Craig McCoy) on baggage handling problems in Philadelphia have been credited with helping to improve the system. His previous blog was called Road Warrior. He can reached at tbelden@phillynews.com. Reach Tom at tbelden@phillynews.com.

Tom Belden
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