Friday, December 26, 2014

Airlines get cranky with customers and cities

Some airlines are behaving like cranky children, throwing families off flights if parents can't get the kids to behave, while also throwing tantrums (the airine is doing the throwing here) if they don't get their way from local political leaders. You are likely to have more sympathy with what Alaska did than the complaints of Continental but read on and decide for yourself.

Airlines get cranky with customers and cities

Some airlines are behaving like cranky children, throwing families off flights if parents can't get the kids to behave, while also throwing tantrums (the airine is doing the throwing here)  if they don't get their way from local political leaders. You are likely to have more sympathy with what Alaska did than the complaints of Continental but read on and decide for yourself. 

Tom Belden
About this blog
Tom Belden has been reporting about Philadelphia International Airport and other air travel subjects for more than 20 years, writing columns for The Inquirer's Travel and Business sections. His reporting (with colleague Craig McCoy) on baggage handling problems in Philadelphia have been credited with helping to improve the system. His previous blog was called Road Warrior. He can reached at tbelden@phillynews.com. Reach Tom at tbelden@phillynews.com.

Tom Belden
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