Air ticket-ID conflict? What really happens

A daily e-mail from Rick Seaney, CEO of, today has a useful report on what one of his employees learned when she booked an airline ticket for her husband, and the name she used didn't conform to what was on his driver's license. What really happens under the government's policy of requiring an exact match of ID and ticket if you make a minor mistake, such as adding a middle initial when that's not on the ID? The answer the employee got from Delta and TSA: It shouldn't be a problem. Read the full story here.