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Wednesday, January 28, 2009
Before starting another day with an airline loss story, here's something that made me laugh and will probably do the trick for you, too. A Virgin Atlantic Airways passenger on a flight from Mumbai to London wrote a hilarious letter to the chairman, Sir Richard Branson, complaining about the food he was served enroute. The upshot is that the airline invited him to its catering center to help plan the next month's in-flight menus. You can read the letter and a full story on the incident in Britain's Daily Telegraph here. 
Posted by Tom BELDEN @ 9:43 AM  Permalink | Post a comment
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About Tom Belden
Tom Belden has been reporting about Philadelphia International Airport and other air travel subjects for more than 20 years, writing columns for The Inquirer's Travel and Business sections. His reporting (with colleague Craig McCoy) on baggage handling problems in Philadelphia have been credited with helping to improve the system. His previous blog was called Road Warrior. He can reached at tbelden@phillynews.com.