Monday, November 30, 2015

Customer service: All the senator's bread

A restaurant loses a regular.

Customer service: All the senator's bread


One final Arlen Specter story:

The senator and his wife, Joan, were regulars at the Oyster House, Sam Mink's Sansom Street seafooder.

Because of his health issues, Specter stuck to whole grains. That made the French baguettes the restaurant serves off-limits. To please him, Mink bought multigrain bread from Le Bus Bakery's shop three blocks away and stashed them in the freezer.

The Specters would stop in once a week, twice a week and - as Mink recalled - occasionally three times. But one time, the bread had run out, catching staff unawares. "I ran out the back and ran over to Le Bus," Mink said, not letting Specter know of the effort.

On the day of Specter's funeral, staff reached into the freezer and found the stash, labeled "Senator bread," prompting moments of silence.

"He knew half the customers in here," said Mink, whose father and grandfather ran the joint, then Sansom Street Oyster House. 

"One time, he asked me if the clams and oysters were safe," Mink said. "I told him they were inspected by the federal government. He said,  'I worked for the federal government for 30 years and I don't trust it.' "
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About this blog
Michael Klein, the editor/producer of, writes about the local restaurant scene in his Inquirer column "Table Talk." Have a question? Email it! See his Inquirer work here.

Michael Klein
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