NBC execs get trained in Comcast culture
While Jack Donaghy mocked Comcast deal on 30 Rock, real NBC execs were in Philadelphia to learn Comcast culture.
NBC execs get trained in Comcast culture
Dan Gross
Here’s an interesting case of art mocking life while life imitates art. Follow us here:
On Thursday's “30 Rock,” which dealt with NBC being bought by a cable company, Alec Baldwin’s character Jack Donaghy laughed off the notion, asking “How could a company from Philadelphia buy a company from New York?”
Of course in real life Comcast not long ago aquired an ownership stake of NBC Universal and as it happens, on Thursday, NBC execs were in Philadelphia at the Comcast Center learning about Comcast culture.
As part of the orientation PBS host Charlie Rose traveled down from New York to interview Comcast co-founders Ralph Roberts and Julian Brodsky. The NBC execs, who bunked at the Four Seasons, also stayed around Friday for another full day of meetings. NBC boss Jeff Zucker was there Friday.
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Go Comcast! Truth be told I'm not a huge fan of their customer service but their product is good and they bring prestige to the city.- Are you crazy Northeaster Comcast's picture quality is horrible and their customer service is atrocious. They are an embarrassment.— cuso20
- Actually, I have never had isues at all with their customer service. I dont know if it could be any better realistically, compared to other large companies. I am never on hold long and always get someone who speaks fine english. I have had issues with their DVR before (since getting a new box it has been fine
- comcrap— q2again
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- comcrap, not that hasnt been used before. clever. haha.— wingslax35
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- Comcast's culture is the sickest, most toxic one I've ever been a part of, and I couldn't get out quick enough. In short, it is Dilbert. They value numbers only, not quality of service (despite current initiatives) or certainly not their employees. Hardly anyone likes working there, but they continue to do so either because they're not qualified or too scared in this economy. Constant micro-managing IS the norm, across the board. Doesn't matter if you're a "suit" or a tech--you better be prepared to be constantly harassed, lied to and mistreated by your own company. Some actual events that I witnessed: -My boss actually emailed a spreadsheet full of EVERYONE'S annual performance rating out to all his direct reports so we all saw what each other were rated--and everyone who worked for each of us. Wow--never thought I'd see that level of unprofessional behavior anywhere! -A fight on the office floor between 2 employees where the "F" bomb was dropped several times and they almost came to blows. -A salesperson forging a customer's name on a contract. -Deliberate lying about customer's business status and product applications in order to sell to make monthly quota. I could go on and on... So glad to get out--I don't know why anyone would subject themselves to such conditions when there ARE many better opportunities out there. Life is short people, don't waste it working for this company.— robusto839
