This post originally appeared on PopSugar.
It's a normal thing these days - getting upset about a customer service experience and then tweeting about it. (Or, in the case of the Comcast call from hell, broadcasting the entire exchange over the Internet.) That's what one guy did while boarding a Southwest flight from Denver to Minneapolis, MN, this weekend, and it ended in dra-ma.
Duff Watson was boarding his flight with priority status, but the gate agent told him his two kids (6- and 9-years-old) couldn't join him. They'd have to wait their turn, she said.
Then he tweeted. "Something to the effect of, 'Wow, rudest agent in Denver. Kimberly S, gate C39, not happy @SWA,'" he told a local news station.