Like most CEOs, Alan Miller, at Universal Health Services Inc., is a believer in hard work. But, he said, sometimes his appreciation for hard work causes him to keep people employed when they really aren't working out.
"I am appreciative of people who work hard," he told me during our Leadership Agenda interview published in Monday's Philadelphia Inquirer. Miller's company, which he founded in 1978, employs 65,000 and runs hospitals and behavioral health facilities around the U.S., including eight in this area.
"Sometimes, even if people aren’t perfectly suited for something they are doing, if they really work hard and put in the hours and are sincerely trying and working hard, I tend to go with them longer than my head says this is a good idea," Miller said during our interview in his King of Prussia office. "They are trying and they are putting in the hours and they are putting in the sweat. It’s hard to cut a kid from the basketball team who is dedicated. If you are working, then you won me over. I’m on your side, I want to you to succeed, because you want to succeed."
Monday's blog post: Miller's background in advertising.