As someone who questions people for a living, I love questions and I love to ask human resource people, recruiters and others who interview job applicants for their favorite interview questions.
On Tuesday, I posed that question to two Karens, Karen Rafferty, director of nurse education at Temple University Hospital, and Karen Scheier, a clinical nurse specialist. Both interview candidates for Temple's "new to practice" nursing program that helps newbie nurses adjust to the rigors of acute care nursing at a major hospital. I had interviewed them for a story that appeared in Wednesday's Inquirer. (You can click here to read my related blog post about Temple's comprehensive orientation process for new nurses.)
Here's Karen Rafferty's favorite question: "Tell me about a time when you went above and beyond to meet someone's needs."
"You get to see what someone's definition of `above and beyond' means," she said. It also shows what they consider to be the normal level of performance, which is just as revealing, she said.