Any of us who have worked on a job for any length of time can probably trade top-this-tales of inept managers, but one of the trickiest of the inept-manager scenarios arises when a co-worker is promoted out of the ranks of the great unwashed into the role of supervisor.
First, buy soap, or at least get it included in your compensation package. Just kidding.
However, here's a word to the wise from Colleen McCullough, Senior Vice President of OI Partners-Gateway International, a Philadelphia talent management company.
There are some reasons newly-promoted supervisors fail: They are unsure of what their bosses expect them to accomplish, including the two or three most important goals. They may lack management skills. There are tricks to that trade. Adequate verbal and written skills for a rank-and-file worker may not be adequate for management. They are not used to having to motivate others and don't know how to do it. They aren't used to building relationships across departments.
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