After 17% cut, Independence Blue Cross still reviewing jobs, costs

Independence Blue Cross, the dominant health insurer in the Philadelphia area, has cut total employment to 5,034, from 6,348 in early 2008, through attrition (mostly), early retirements and job cuts. The company is still working through a "three-year strategy" which includes modifying costs, and it's still under pressure from "the most challenging economy in a generation," with high unemployment and declining insurance enrollment says spokeswoman Liz Williams.

There's no additional planned mass layoff or early-retirement program, Williams told me. Instead, "we will selectively fill jobs and reduce the number of positions where we can do things more efficiently, through new use of technology for example." All insurers and many other big employers "all over the country are doing this." She declined to say how many Blue Cross intends to employ by year's end. "Our goal this year is to be in the black" after two years of losses. (Revised.)