Expert Global Solutions, the $1.2 billion (yearly sales), Texas-based 32,000-employee debt collector formerly known as Horsham-based NCO Group, has been slapped with a $3.2 million fine by the Federal Trade Commission and cited for lying to, harassing and abusing borrowers.
Expert also does business as AL W Sourcing LLC, NCO Financial Systems Inc., and Transworld Systems, Inc., among other names. Read the FTC's case here. Case summary here. Bloomberg News says here that Expert Global, formerly publicly-traded, is now owned by JP Morgan and other private-equity backers.