Allentown Morning Call's Steve Soper's Sept. 20 story about the sweatshop, high-turnover, low-pay conditions at Amazon.com's suburban Bethlehem warehouse, one of at least four Amazon.com warehouses designed to exploit upstate Pennsylvania's cheap land, high industrial unemployment, and favorable online retail tax policies, has provoked this response from Amazon boss Jeff Bezos' PR machine:
"A Message from Amazon - September 22, 2011
"There's been recent news coverage regarding temperatures and working conditions in our Breinigsville, Pennsylvania, fulfillment center.
"Certain parts of the country experienced unusually high temperatures this summer. We spent more than $2.4 million urgently installing industrial air conditioning units in four of our fulfillment centers, including our Breinigsville facility.
"These industrial air conditioning units were online and operational by late July and early August. This was not mandated by any governmental agency, and in fact air conditioning remains an unusual practice in warehouses. We'll continue to operate these air conditioning units or equivalent ones in future summers.
"We have temporary employees working in our facilities for two reasons - to manage variation in customer demand throughout the year and as a way of finding high-quality full-time employees.
"There are 1,381 full-time employees in Breinigsville, all of whom receive full-time benefits including healthcare. Since January of this year, 850 temporary employees in Breinigsville have been converted to full-time employment.