311 takes record number of calls
Philadelphia City Hall and political coverage from the Philadelphia Inquirer City Hall bureau.
311 takes record number of calls
Jeff Shields
Rosetta Lue, coordinator for the city’s 311 call center, said the more than 7,100 calls taken between 7 a.m. and Noon on Thursday were the highest call volume ever.
Of those calls, 50 percent were regarding the Streets Department, mostly requests for plowing or salting. Here’s the breakdown for the rest of the calls, and the areas the inquiries related to:
10 percent: Court-related, mostly jurors calling in with questions.
10 percent: Downed trees
3 percent: Peco
3 percent: Septa
3 percent: Federal government
2 percent: Emergency calls directed to 911
2 percent: Licenses and inspections (lack of heat, landlord complaints)
2 percent: Parking Authority
2 percent: Managing Director’s Office
2 percent: City employee inquiries
11 percent: Miscellaneous (DHS, probation, Health Dept., etc.)
Click here for Philly.com's politics page.
- A smoke Filled Room
- Addytood
- American Debate
- Casino Free Philadelphia
- Changing Skyline
- Citizen Hunter
- Citizen Mom
- City Paper
- Daily News
- Evening bulletin
- Fight for Room 215
- Great Expectations
- Hallwatch
- Inquirer
- Judges on Merit
- Keystone Politics
- Legal Intelligencer
- Metro
- Metropolis
- Neighborhood Networks
- PA Clean Sweep
- Phawker
- Philadelphia Business Journal
- Philadelphia Forward
- Philadelphia Weekly
- Philadelphia Will Do
- Philadelphians for Ethical Leadership
- Philebrity
- Philly Blog
- Philly Confidential
- Philly for Change
- Philly Future
- Philly Skyline
- Phillyist
- PICA
- Plan Philly
- Politics PA
- Public Record
- Sunday Sun
- The clog
- The Field Negro
- The Illadelphia
- The Next Mayor
- Trash Me
- Tribune
- Young Philly Politics
