Pennsylvania residents will have an extra day to file their personal income taxes because the state Department of Revenue website – as well as the websites of many other state agencies – went dark for several hours Monday due to technical problems.
Residents will be able to file their returns until midnight Tuesday without penalty, Revenue Secretary Dan Meuser said.
“Since Pennsylvanians were unexpectedly unable to access padirectfile, tax forms and our Online Customer Service Center on our website for a few hours [Monday], in the interest of customer service, we won’t penalize anyone who files a return by midnight, Tuesday, April 16,” Meuser said in a statement.
He said the department became aware of the website issues around 1 p.m., and website access was restored shortly before 5 p.m.
The Revenue Department wasn’t the only state agency experiencing problems. About 40 other departments, commissions and board saw their websites go dark because of technical issues, administration officials said.
State officials had not pinpointed the cause of the technical problem as of Monday afternoon, but had ruled out any foul play.
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