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Tuesday, June 28, 2011
To hear the Ford commercials tell it, the new Sync with MyFord Touch is revolutionizing the way you interact with your vehicle.
 
Because that's the slogan on their Web site: "Revolutionizing the way you interact with your vehicle."
 
But I didn't want a revolution. I just wanted the radio.
 
I hopped into the 2011 Ford Explorer delivered to my driveway and eagerly anticipated trying out this new technology. I'd driven a Ford Fiesta with a less high-tech version of Sync and was pretty pleased with how things worked, and I thought this would have to be even better, right?
 
When I started up the SUV, all Sync wanted to do was find my phone. I didn't have any use for my phone, and generally don't when I'm driving. I just wanted to set up a CD and the radio. I need Traffic on the 2s or the trip from West Chester to Center City is going to be a long one.
 
Ah, blast it, fine. I run my first errand, thinking maybe it will work itself out later.
 
After five miles, no such luck. And I'm going to crash this blasted Ford if I keep playing around with it.
 
After my errand, I park off to the side and start trying to find the radio.
 
No button to press on the dash. Nothing on the screen looks obvious. Just a lot of questions about setting up my phone.
 
OK, OK, fine, you can have my phone. Set the phone, type in the code. Happy now, Sync?
 
Still, the display wasn't changing. I look around. Two buttons on the steering wheel say "OK" and have four arrows attached. I hit the left one and change my trip odometer. I hit the right one and get a menu that includes "Entertainment." But it's not changing what I want.
 
Now Sync goes blank. And the power is off. OK, I killed it.
 
After a few seconds, I hear a murmur of life from Sync. Then the display makes everything clear: Sync from Microsoft. And a bar that says "Performing system maintenance."
 
Oh, right, now I remember, this is Microsoft. And it works about as well as every Microsoft product I've encountered so far. (Yes, I'm a Mac man, something that's caused trouble in Sturgis nerdland, as Mrs. Passenger Seat and Sturgis Kids 1.0 through 3.0 are PC lovers.)
 
At some point I managed to get a display that listed CD, am/fm and other functions. But I can't for the life of me remember how now that I'm away from the dashboard.
 
But even now that I've found what I want, the hard work is far from over. Simply changing the radio station requires me to press a button to set the station manually and then type in the radio call letters. If I hit "Scan" it'll stop at the station I want but then move after a few seconds. And I don't know how to stop it.
 
Sure, at some point I'll get used to this system and it'll all work. But it seems ludicrous that something as simple as turning on and tuning in the radio should require 10 minutes to do. And even when I have the screen menu I want, I absolutely HAVE to look at the screen -- and look AWAY from the Schuylkill Expressway -- to hit the right button. And the touch screen doesn't seem to work seamlessly with Mr. Driver's Seat's fingers, somehow.
 
I talked with a security guard on the way in to the office who admired the Explorer. "Oh, man," I thought to myself. "He's going to tell me what an idiot I am."
 
I told him about how Sync sunk me. He said he has an F150 and got the $2,500 option only because it came on the truck he picked out. But he still hasn't figured out how to work it yet.
 
This is starting to remind me of VIC, the crazed Visual Information Center of the 1989 Oldsmobile Trofeo. Or some uncooperative version of KITT from "Knight Rider."
Ford reports that it's making changes to the software, and offering classes, a special web site and a hotline to help owners ovecome the trouble with its system. (See my column, www.philly.com/driversseat, for a recent report on J.D. Power's initial quality survey falling in large part because of trouble with these systems.)
Hopefully, Ford will get this system straightened out, because its recent new and redesigned vehicles have been pretty strong offerings otherwise.
Posted by Scott Sturgis @ 4:55 PM  Permalink | Post a comment
Tuesday, March 15, 2011
2011 Chevrolet Cruze ECO. X11CH_CZ064 (03/29/2010)

Chevy Cruze: First Cruze

There was a lot to like about the new compact from Chevrolet. But we didn't start off well together.

Get back: You might think it's nice having automakers bring you a brand new car to drive every week or so. But sometimes, it's not so easy. (I can see everyone playing fake violins out there.)

Take my introduction to the Chevy Cruze six-speed manual.

I'd already spent a week with the automatic version and was impressed. GM brought me a new one and left it for me at work. So after a long night, I hopped in the car at 11 p.m. and began to familiarize myself with the controls.

Everything was fine until I tried to find Reverse. The pattern was drawn on the shift knob, so it should have been easy.

But the shifter didn't seem to go to the far left. I could feel fifth, third and first.

I looked for a button. Nothing.

I tried pushing down and putting it all the way to left. I eased the car ... forward. Whoops! Stop!

Finally, after careful examination, I felt a little ring on the top of the boot under the gearshift knob. Voila! And out I went.

Stalled out: After I spent some time driving the Cruze, I found it easy to stall. (Yes, I do drive sticks with regularity, folks.) Second gear won't catch at the lowest speeds, so that was one of my downfalls. The clutch felt like it had a mind of its own.

But I'm still going to say operator error on these counts.

How did the Cruze do otherwise? Check out the full review in this Wednesday's Inquirer and on the Cars page of philly.com.


 

 




Posted by Scott Sturgis @ 2:02 PM  Permalink | Post a comment
Wednesday, February 23, 2011

The time has come for suburbia to marry its two greatest traditions into one.

I present to you, the Ikea minivan (or perhaps Ikea Minnevaan).

The idea came to me like a flash as I tested the Toyota Sienna SE, or more directly as I cleaned said Sienna. That rug grabbed onto dirt and crumbs and hair and did not want to let go.

So picture it: A minivan with laminate floors. You could install them yourself on a Saturday afternoon between the early morning soccer game and the afternoon birthday party.

Easy to clean: Just Swiffer them and go!

A little higher up, check out the removable seat covers. Just pull them out and drop them in the washer. Be sure to buy an extra set, and you'll always have one ready to go. And in designer colors, they'll not only offer you variety in your van decor, they'll look much more fashionable than just any old seat covers you can get at Pep Boys.

And on top, not just a luggage rack, but a whole set of luggage shelves. It could even be armoire style, and everything would stay nice and dry up there.

HGTV could tie in a whole series, "Pimp that Swagger Wagon," sponsored by, naturally, Ikea.

Of course, the Ikea minivan would arrive at the department store flat packed for easy shipping. A couple turns of the special Ikea key (complete with wordless instructions for easy assembly) and your new vehicle is ready to roll.

As an option, models with the keyless start button would only need this key somewhere on the owner's person to fire up and be off to the big box store.

 

 

Posted by Scott Sturgis @ 1:06 PM  Permalink | Post a comment
Thursday, February 17, 2011

You always remember your first one fondly, no matter how bad it was.

Your first car, that is.

When I heard the Ford Fiesta was returning to U.S. soils after a 31-year hiatus, I was transported to a time when cars were ... well, a lot different than they are today.

The commercials and ads which debuted last year featured a neon green model, but the similarities to my own 1980 Fiesta end there.

The Fiesta arrived on our shores in 1978 and made a three-year run, just as the economy was in the tank and gas was reaching unheard-of prices -- again.

Carmakers scrambled to provide small vehicles to a public just starting to see the attractiveness of Datsuns, Toyotas, Hondas and Subarus -- Japanese imports that held up fairly well and offered gas mileage in the mid-30 mpgs.

To combat this, market leader GM imported the Opel and the perpetually listing ship the S.S. Chrysler teamed with Mitsubishi to bring the Champ/Colt. Ford turned to its German subsidiary in 1978 to bring us the Fiesta, in the slot just below the Pinto and just above mass transit. The two-door econobox hatchback beared some resemblance to the Volkswagen Rabbit.

My neon green two-door joined the family in 1985, when it had 42,000 miles on the odometer. It came with a four-speed manual transmission; alas, an automatic couldn't be shoehorned into the tiny engine compartment. And the vehicle sported neither radio nor the optional glovebox door.

The heater involved one vent in the center of the dash that opened and closed, although it warmed the car equally poorly in either position. Air conditioning? Those windows rolled down. With a hand crank. Well, the front ones, anyway, at least until the gears inside the cranks stripped. Fortunately my father was a mechanical designer, and his idea for a well-placed screw solved this issue.

The rear seat folded down in one piece, though a flat cargo floor it did not make. Painted particleboard covers velcroed into the hatch to hide the spare tire.

Still, the little car's 1.6-liter engine was peppy -- its 66-horsepower easily moving less than 2,000 pounds of machine. Handling was fairly nimble and the bucket seats were far superior to those offered in most other cars of the day.

The super-touchy clutch gave me some problem until I got used to it, but then it made me kind of a legend among service stations: Some mechanics insisted I put it in the bay myself, because they were afraid to drive it.

Because the car came to me secondhand, it had some mysteries and no owner's manual was there to help me solve them. (It probably slid out of the doorless glovebox when someone sprang the touchy clutch, then flew out the window on a hot day.) For years, I thought the car lacked a windshield washer, until I happened upon a rare fellow owner who explained that the little button on the left side of the footwell -- attached to what appeared to be a blood-pressure pump -- pumped the fluid. How simple.

More pitfalls: The brakes required frequent rotor and shoe replacement, as they could not withstand the rigors of slowing the tiny car on the hills of the western edge of the Poconos. And the water pump had trouble surviving the trips back up. The windshield wipers tended to work their way loose, and once one blew right off in a heavy rainstorm. The 12-inch tires disappeared into coal truck-sized potholes, and left the front end misaligned frequently, once so badly that a body shop had to perform some of the surgery. Electrical shorts occurred with great frequency, once leaving me high-beaming other cars on a night trip across Central Pennsylvania to State College. 

So, kids, when your parents tell you how much better things were back in the day, if they try to claim the cars were, tell them I said "Nonsense." Cars have moved light-years beyond where they were years ago.

And I'm going to offer an easy prediction here: The 2011 Ford Fiesta would be a much better car than the USA 1G version even if it didn't have a full entertainment and telematics system, leather seats, air conditioning, six vents across the dashboard for climate control and defrost.

It has a glovebox door.

Posted by Scott Sturgis @ 2:29 PM  Permalink | Post a comment
About Scott Sturgis
Scott Sturgis'’ love for the automobile blossomed at an early age: His greatest joy was having his mother or father wheel his stroller to the main drag of his tiny hometown to watch the cars and trucks pass by. He began writing about cars for the (Cleveland) Plain Dealer in 2001. Later he wrote articles for the New York Times.

A Different Spin will run as a companion piece to his weekly Wednesday column in the Inquirer, Driver'’s Seat.

The goal of Driver's Seat? Real-world reviews of real-world cars. Most of us drive mainly to work, the mall, or the kid's recital, and we want vehicles that offer some comfort and a minimum of embarrassment.

We spend more time stuck in traffic than cruising winding seaside lanes. Performance usually means "Do the windows fog up excessively?" "Can I figure out the blasted stereo controls on the fly?" "Will it be worth anything when it's time to trade up?" or "Will the melted crayons come out of the seats?" (Alas, the answer to that last question is almost always: "Not entirely.")

A Different Spin will entertain with offbeat ideas, looks back at classics (and not-so-classics) of the past and offer analyses of topics in the news.