Inquiring Consumer Archive: August, 2011

Even with opt-in, overdraft fees still kill

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How costly can it be - accidentally or on purpose - to use a checking-account overdraft as the equivalent of a short-term loan? The Consumer... Read more

How to complain online - and not get sued

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If you're frustrated with a product or service, and can't get satisfaction directly from the business that provided it, what do you do? Today... Read more

Inviting downgrade, then whining about it

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Thanks to Steve Benen, the "Political Animal" blogger at the Washington Monthly, for digging up the Fox Business Channel video (below) that... Read more

Mo. limits online contact between teachers, students

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Can a state erect a dike against the flood of online interaction spurred by social-networking websites? Missouri is trying, with enactment... Read more

Phila. consumer hero exposed as ... a vampire?

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If you were watching Comedy Central's The Colbert Report last week, you might have caught a segment on Philadelphia's own Patrick Rodgers,... Read more