Jeff Gelles covers consumer and technology topics for the Inquirer and writes the weekly Consumer 14.0 and Tech Life columns for The Inquirer. He welcomes comments in this blog as well as calls and e-mails about consumers' concerns. Contact him at 215-854-2776 or firstname.lastname@example.org. Follow him on Twitter @jeffgelles.
0 CommentsOne of the promises of "Big Data" to companies - a deep, empirical understanding of shoppers' buying habits - has always posed an implicit... Read more
0 Comments“I still, to this day, have no idea who Kim Kardashian is!” Watch the video and ponder that question.... Read more
0 CommentsShort-term "payday" loans, and similar "deposit advance" loans offered by major banks, are trapping many consumers in a "revolving door of... Read more
0 CommentsJust three weeks ago, Verizon Wireless CEO Lowell McAdam responded to T-Mobile's move toward contract-free wireless service by saying that... Read more
0 CommentsIt probably hasn't stopped "bill shock." But the Federal Communications Commission said today that the nation's major wireless carriers have... Read more
0 CommentsAs my colleague John Timpane chronicled in today's Philadelphia Inquirer, he has joined an unhappy club: victims of identity theft. Timpane... Read more