Wednesday, June 19, 2013
Wednesday, June 19, 2013

Has Facebook really 'gone rogue'?

Wired's Ryan Singel thinks so. After Facebook's recent decisions to make previously friends-only information public by default, users should check and recheck their privacy settings.

18 comments

Has Facebook really 'gone rogue'?

POSTED: Monday, May 10, 2010, 4:35 PM

Have you changed your Facebook privacy settings?
Yes, to hide more information
Yes, to share more information
No

Ryan Singel clearly thinks so, and then some: In an article published Friday in Wired, he says Facebook is "drunk on founder Mark Zuckerberg’s dreams of world domination."

I can't match the hyperbole, but it's hard to argue with Singel's basic point:

Facebook used to be a place to share photos and thoughts with friends and family and maybe play a few stupid games that let you pretend you were a mafia don or a homesteader. It became a very useful way to connect with your friends, long-lost friends and family members. Even if you didn’t really want to keep up with them.

Soon everybody — including your uncle Louie and that guy you hated from your last job — had a profile.

And Facebook realized it owned the network.

Then Facebook decided to turn “your” profile page into your identity online — figuring, rightly, that there’s money and power in being the place where people define themselves. But to do that, the folks at Facebook had to make sure that the information you give it was public.

That, he says, was the genesis of Facebook's information power grab, starting in December and culminating last month with the creation of a new "Friends, Tags and Connections" section that makes much of your basic information public by default.

Singel is particularly distressed by Facebook's new "Like" button, which he says is out of your privacy control. "All the items you list as things you like must become public and linked to public profile pages," he says. "If you don’t want them linked and made public, then you don’t get them."

Singel is right - Facebook spokeswoman Meredith Chin confirmed that to me this afternoon. But the details are even trickier than he describes.

Facebook's privacy controls set "Things I Like" to default to a privacy setting of "Everyone," as they do for where you live and your "Activities." But you can reset any of them to be accessible only to friends. As of its latest  update (April 22, 2010), the Facebook Privacy Policy says the only things you can't limit are your name and profile picture.

But here's the catch, as Chin explains it: If, say, you're a fan of U2, or like running, you can limit which of your friends  see that in your profile. But Facebook considers the connection you're creating to be public, so your name will still be on the U2 page or the Running page. "The only way to make sure that it doesn't show up is to remove it from your profile," Chin says.

Chin says there are other ways to share your tastes in music or other things without sharing them with the entire world. "'About Me' is still a free-form section," she says. So are status updates - though Singel warns that your "public update" about your boss' "crazy great idea" might still show up on the Facebook page "My Crazy Boss" simply because it has the right words. (Chin says could happen, but only if you set your "Status Update" to be available to "Everyone.")

Default settings are the key here, and they absolutely matter.  I don't know if any academics have studied this - doctoral thesis, anyone? - but my hunch is that with most websites or services, a majority of users accept software developers' recommendations.  I'd like to think it's because we all trust other people's good will and reasonable intentions.The truth is that I think most of us are just lazy. (Chin says that more than half of Facebook members now vary from the defaults.)

Facebook's Privacy Policy isn't the worst, but it's still plenty hard to penetrate. For the record, it says, that "Everyone" Information may "be imported, exported, distributed, and redistributed by us and others without privacy limitations." So Singel is right to hear a loud "Ka-ching."

No matter what your privacy settings, Facebook can use any and all of your personal information to deliver personalized ads to you. As my colleague Monica Yant Kinney pointed out in a recent column, that's why she gets creepy pitches for "Free Uggs for 38-year-old women" and "Scholarships for Moms." [Full disclosure: I registered on Facebook for work reasons a few months ago but have so far never done anything more. My college-student daughters thought it was creepy for adults to use the site, and I've humored them.]

Facebook deserves all the complaints and scrutiny it's getting. You can see the Electronic Privacy Information Center's recent complaints and a wealth of other links here

But don't expect regulators or politicians to step in quickly and fix the problem. If you use Facebook, you need to learn how the site treats - and plans to profit from - your personal information. Then you should check and recheck your privacy settings, to make sure your information isn't being expropriated by, um, default. (And don't forget to look at all the various controls, such as the separate one over "Search" that sets Internet-wide sharing as the default.)

Consider it your own personal bulwark against world domination.

Here's an update on the use of default settings, via email from Chin:

As of January, more than half of our users had customized their privacy settings — about 20% prior to the December transition and an additional more than 30% through the transition.  In some cases, people restricted information and in others made it more open.  We believe this is more engagement on privacy than any service has achieved.  We are extremely proud to be a leader in fostering personalized privacy.

So if Facebook has made 50 percent of its members actually aware enough to act, perhaps it's a silver lining to a dark cloud over privacy. But I have to wonder about the other 50 percent.

18 comments
Comments  (18)
  • 0 like this / 0 don't   •   Posted 4:58 PM, 05/10/2010
    What's a facebook? Is it anything like this new site Friendster that I just joined?
    superturtle
  • 0 like this / 0 don't   •   Posted 4:58 PM, 05/10/2010
    Cpartridge76 likes this.
    cpartridge76
  • Comment removed.
  • 0 like this / 0 don't   •   Posted 5:37 PM, 05/10/2010
    heres a thought: actually INTERACT face to face with REAL people! you can then "manage" your security settings quite easily. Facebook is a giant vaccum of talent, time and energy for those only willing to engage the world at a distance. Now assbook, that is a different story....
    offshore
  • Comment removed.
  • Comment removed.
  • 0 like this / 0 don't   •   Posted 7:13 PM, 05/10/2010
    If you don't want your info out there, just don't have a facebook page. I don't because I don't really want to catch up with a bunch of people from high school that I haven't seen in years. Don't people realize that if you really wanted to stay in touch, then you would have? There is no point in cyberstalking everyone years later as if they actually cared about you.
    catnameddomino
  • 0 like this / 0 don't   •   Posted 7:40 PM, 05/10/2010
    now if u want to show ur interests they have to be "public pages." nope. Good job selling out and ruining a good thing.
    theeman
  • 0 like this / 0 don't   •   Posted 8:34 PM, 05/10/2010
    Here's an idea: start your OWN site, charge people to use it, and then let THE USERS decide to keep their info private or not.
    tonyS
  • 0 like this / 0 don't   •   Posted 8:39 PM, 05/10/2010
    i've read this article. the one thing it forgets to explain is "what, exactly, is the problem that you are alluding to?" why is it that facebook "deserves all the complaints and scrutiny it's getting."? it seems like they've explained their policy very clearly, and the article doesn't present any argument as to why there remains a problem. I gotta go...I got Bono on line 1, trying to sell me some Uggs. (he's the singer for U2!)
    kirwooderby
  • 0 like this / 0 don't   •   Posted 9:03 PM, 05/10/2010
    Only fools are on Facebook. The same people whose parents were AOLers in the 90s. The site's founder is on record as saying that people no longer care about privacy. Has he ever heard of "Anonymous"?
    juliusman3
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  • 0 like this / 0 don't   •   Posted 9:30 PM, 05/10/2010
    How much is it costing you to use facebook? Oh, it's free? Ok, then stop whining about playing by their rules when you're getting it for free. When they charge you a monthly fee, then you can dictate the terms. Oh, and if you don't want the public to know something private about you, then don't put it out there.
    JStocker
  • 0 like this / 0 don't   •   Posted 10:09 PM, 05/10/2010
    Who in the world would be on Facebook? I'll stick to making comments on www.philly.com and stay away from this whole 'Web 2.0' thing. We need to go out and talk to people in REAL LIFE. Just like me! I'm keeping it real by posting to a message board on an internet page. This is in NO WAY like Facebook. What losers! (HTML deleted)
    bluebell
  • 0 like this / 0 don't   •   Posted 12:39 AM, 05/11/2010
    LOL @ the idiot who wants to turn this political. Dude used FB to get the young'uns to give him some of their beer money for his campaign (never mind the fact he now criticizes technology as distracting).
    juliusman3
  • 0 like this / 0 don't   •   Posted 2:59 AM, 05/11/2010
    FB might be free but it's profiting off us through ads, links, etc. That gives us a say in how FB uses our info.
    MikeOHara
  • 0 like this / 0 don't   •   Posted 7:55 AM, 05/11/2010
    Betty White was right--Facebook is a HUGE WASTE OF TIME!!! LOL
    djdekok


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About this blog
The Inquiring Consumer blog takes a broad look at issues affecting consumers. Jeff Gelles, who also writes The Inquirer's weekly Consumer 13.0 and Tech Life columns, welcomes calls and e-mails about readers' concerns. Contact him at 215-854-2776 or jgelles@phillynews.com. Follow him on Twitter @jeffgelles.

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