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Friday, April 3, 2009

Not that long ago, I wrote about the bond between the Daily News and its unique readership here in Philadelphia, which surveys have shown tend to be much more blue-collar and more African-American , among other things, than the typical American newspaper customer. The numbers and the anecdotal evidence from the streets of Philly also suggest that our readers are somewhat less likely to be the kind of person who toils in front of computer screen all day -- meaning that a rapid move away from the emphasis on the print edition would leave thousands of ink-only readers in the dust.

But the problem isn't completely unique to the City of Brotherly Love. Most major American cities have a "digital divide" -- a sizable gap between computer ownership and usage in working class and poorer urban neighborhoods and Internet activities out in the more affluent suburbs. But a problem -- like the digital divide -- also creates an opportunity. The arrival of much cheaper and more user friendly laptops called "netbooks" make it possible to kill two birds with one stone. A massive philanthropic efforts by large news organizations to bring these simpler computers into once-deprived households would create a bond of community between the media and its new, grateful online readers, and also make it easier for newsrooms to move more quickly away from the expensive print distribution model and into a bold new digital age.

The New York Times had a fascinating article this week about netbooks. It said, in part:

Personal computers — and the companies that make their crucial components — are about to go through their biggest upheaval since the rise of the laptop. By the end of the year, consumers are likely to see laptops the size of thin paperback books that can run all day on a single charge and are equipped with touch screens or slide-out keyboards.

The industry is buzzing this week about these devices at a telecommunications conference in Las Vegas, and consumers will see the first machines on shelves as early as June, probably from the netbook pioneers Acer and Asustek.

“The era of a perfect Internet computer for $99 is coming this year,” said Jen-Hsun Huang, the chief executive of Nvidia, a maker of PC graphics chips that is trying to adapt to the new technological order. “The primary computer that we know of today is the basic PC, and it’s dying to be reinvented.”

If America's battered newsrooms were smart, they would jump on this. I know what you're saying, and you're right: Newspaper companies have not been smart, not for a number of years. Even now we struggle to catch up -- a lot of newspapers are now ambitiously launching...blogs (or in newspaperspeak, "blogs, which is short for Web logs") even as many of 2004's hot bloggers now spend much of their day on Twitter. It's not completely too late, though, for some real outside-the-box thinking -- not now, when having nothing left to lose is another word for freedom.

Big-city newspapers should be giving away netbooks.

They should have teams of people walking up and down the rowhouse streets of a city like Philly, giving these newfangled devices away to people who've been left behind by the Computer Age, and perhaps also offering them at reduced prices to people who can afford them and simply want easier or more convenient online access.

In return, these news organizations -- you really couldn't call them "newspapers" anymore if this scheme were successful -- would reap enormous benefits, including a community-relations coup and a closer bond with newfound online readers, a golden opportunity for branding their website (the Web address could, and should, be advertised on the new device), and the chartitable operation could even lead to a new news-gathering eco-structure (more on that in a second.) The newsroom-sponsored netbook drive would even offer flexability in the search for the Holy Grail of a new business model -- the goodwill generated by this could encourage voluntary donations from those with the ability to pay, in the mode of NPR, or it could possibly advance the paid subscription model coupled with free access to the neediest of the new netbook owners.

Earlier today, I pointed to an article about how legislation could help newspapers reform as Low-Profit Limited Liability Corporations, which would allow news orgs to function more like a charity because of their demonstrrated "social benefit." The effort is sure to get snickers from a lot of people -- especially the politically involved on the left and the right -- who think that journalists are deluded into grossly overstating the social benefits we provide. That's a legitimate debate, but what if newsrooms put their remaining muscle behind a program to provide information to the public and close the digital divide at the same time? That's "social benefit" we can beleive in!

Look, we all know that newspapers don't have much spare cash tucked under the mattress these days, not with so many in Chapter 11. But what if a newspaper like the Philadelphia Daily News were able to partner with one of the larger charitable organizations in town -- you (and they) know who they are -- to launch a netbook-giveaway program. What if the cost for these devices really comes down to $99 (and less if purchased in bulk). Do the math: A $1 million annual program could provide netbooks to some 15,000 families, and a 10-year program would close the digital divide in a large city like Philadelphia for good.

News orgs and their new philanthropic partners could leverage this effort in many ways. There surely could be an overt effort to link the computer giveaway to increasing readership of the news Web site. The netbooks could come programmed or even hardwired to automatically make Philly.com its homepage, or the data -- like email addresses -- collected through the project could be used to promote readership by blasting out major news stories.

But a truly innovative newsroom would find even more clever ways to use a program like this, to completely rearrange the relationship between the journalist and the community. By that I mean the people spending their work days giving away the computers shouldn't just be functionaries but "news evangelists" - people who could work with these new netbook owners to convert those who are motivated into a network of engaged citizen journalists. They could also serve as the newsroom's eyeballs in these now under-covered urban neighborhoods, working to come up with new story ideas. 

This netbook model would help solve two of the biggest problem facing today's newspapers: It would increase online readership and brand loyalty while speeding the move away from paper and thus the high costs of newsprint, printing presses and delivery trucks that are associated with it. It would not solve the revenue problem of online journalism, but it would buy some time and allow newsrooms to get their foot in the door, or on the rowhouse stoop, until that problem is solved.

Investing money to grow the brand and attract new readers, as opposed to a death spiral of cost-cutting? Crazy talk, I know. But Hunter S. Thompson, who would not have allowed journalism to die without a fight, said famously that when the going gets weird, the weird turn pro. And this idea might actually be weird enough to work.

(Programming note: You won't have regular Attytood posting to kick arouind for the next 10 days or so, as I am tapping into my days off for a kind of a spring break. I may throw up some open-thread posts for you people to do your commenting thing...if I can.)

Posted by Will Bunch @ 12:25 AM  Permalink | 84 comments
Comments   
Posted 12:39 AM, 04/03/2009
Wolfgang
Will - the cheapest eeepc is a piece of crud. Giving these out would create so much electronic waste. Giving people "access" to the paper this way is bound to fail. People would spend 3 minutes on philly.com, not click on any ads, and then leave to go to american idol websites. This idea is so far-fetched.
Comment removed.
Posted 05:57 AM, 04/03/2009
tokar
I think it is a great idea. All of these netbooks come with wireless and coupled with Philadelphia's municipal wireless you could get a real bump in readership with no cost to the people receiving, mind you to do this you would have to make it very clear that Philly.com/DailyNews/Inquirer is behind the promotion - i.e. make the laptops branded with Philly.com, homepage set to Philly.com, have a Philly.com toolbar in the browser. You can't give people computers and expect them to go where you want. When we first got Comcast internet back in the late 90's, comcast made it very clear that they wanted you to use Comcast services - Comcast branded Netscape Navigator, Comcast branded e-mail, Comcast.net set as homepage, etc. In response to Wolfgang: I presume you are referring to the very first EeePC's? They may be crud by today's standards but they can still run Linux very well, which is more than enough to do mundane functions like internet, e-mail and word processing. And who spends more than a few minutes on Philly.com looking at all the sections, anyway? Moreover, if the Daily News/Inquirer gave out these computers with the INTENT of going completely digital then people who still want to read these papers will HAVE to go online for it, so I don't think it is a destined failure. About your e-waste comment: considering the target group are people who can't afford computers, upgrades are rather unlikely, they are probably going to stick with these computers long after they are meant to be trashed. Sure, this may cause a bump in waste down the line, but maybe by that time we will have refined the recycling process? Maybe? (lol...more like "maybe unlikely").
Posted 05:57 AM, 04/03/2009
tokar
I think it is a great idea. All of these netbooks come with wireless and coupled with Philadelphia's municipal wireless you could get a real bump in readership with no cost to the people receiving, mind you to do this you would have to make it very clear that Philly.com/DailyNews/Inquirer is behind the promotion - i.e. make the laptops branded with Philly.com, homepage set to Philly.com, have a Philly.com toolbar in the browser. You can't give people computers and expect them to go where you want. When we first got Comcast internet back in the late 90's, comcast made it very clear that they wanted you to use Comcast services - Comcast branded Netscape Navigator, Comcast branded e-mail, Comcast.net set as homepage, etc. In response to Wolfgang: I presume you are referring to the very first EeePC's? They may be crud by today's standards but they can still run Linux very well, which is more than enough to do mundane functions like internet, e-mail and word processing. And who spends more than a few minutes on Philly.com looking at all the sections, anyway? Moreover, if the Daily News/Inquirer gave out these computers with the INTENT of going completely digital then people who still want to read these papers will HAVE to go online for it, so I don't think it is a destined failure. About your e-waste comment: considering the target group are people who can't afford computers, upgrades are rather unlikely, they are probably going to stick with these computers long after they are meant to be trashed. Sure, this may cause a bump in waste down the line, but maybe by that time we will have refined the recycling process? Maybe? (lol...more like "maybe unlikely").
Comment removed.
Posted 07:11 AM, 04/03/2009
Mister Incognito
The government should give each household a computer and the Internet should be free. The post office should be done away with.
Posted 07:27 AM, 04/03/2009
markczar
Is Will Bunch willing to work for no salary (be a "news evangelist") to help offset the cost of some of this? Or is just ok with OPM (other people's money)? Get real.
Posted 07:49 AM, 04/03/2009
jmc
If people in these poor urban neighborhoods can have a big-screen HDTV, cable, cell phones, and designer clothes, why can't they just buy a laptop or one of these netbooks? And what makes you think a giveaway will establish some kind of bond between readers and newspapers? You'll give these things away, and they'll be used for adult oriented activities. (I'd use the other word, but I was sent to "reviewed for publication" limbo when I tried to post this earlier.)
Posted 08:10 AM, 04/03/2009
peabody
How many of these free PCs will be listed on EBay the next day?
Posted 08:32 AM, 04/03/2009
CD75
Will, it is over. Just face it. Move on. "Nearly no one reads the Daily News" [aka The Daily Snooze]
Posted 08:38 AM, 04/03/2009
fafafooey
What good are the Netbooks without wireless Internet access? I guess you want someone to give that away for free too. Philly tried that and couldn't make it work (as I predicted). And how long before those Netbooks are sold for some smack.
Posted 08:46 AM, 04/03/2009
WriteWinger
You really extended yourself for your last posting before vacationing. You must be tired. "I may throw up some open thread posts for you people to do your commenting thing." Who you calling you people? And if Hunter Thompson was so tough as to not allow journalism to die without a fight, he should have used that prowess to NOT commit suicide as he did. Can't believe he didn't call you that day, or did he?
Posted 09:03 AM, 04/03/2009
montani semper liberi
Will, first, you underestimate your readership's access to technology. Your news org needs to adapt to it. Don't expect readers to adapt to your notion of what they need. You have no control over the evolution of technology. Secondly, to survive you have to serve youth, and in that regard, innovative software incentives are more sensible than hardware.
Comment removed.
Posted 09:19 AM, 04/03/2009
montani semper liberi
As always, harry sig can't get enough of you Will. Poor thing will be lost for the next ten days.
About Will Bunch
Will's book: Learn about it here and purchase it here.

Will Bunch, a senior writer at the Philadelphia Daily News, blogs about his obsessions, including national and local politics and world affairs, the media, pop music, the Philadelphia Phillies, soccer and other sports, not necessarily in that order.

E-mail Will by clicking here.

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