Richboro Shop N Bag offers quality food and service
Richboro Shop N Bag is committed to not only quality, but also community.
Owner Murray Battleman classifies the Shop N Bag as a “conventional supermarket” with a superior service standard.
“What we do as an independently owned supermarket is go above and beyond in the customer service area,” he said. “We do things you don’t see in any other chain or big-box store.”
For example, the Shop N Bag offers its customers free coffee while they shop; next to the beverage is a jar if the customer would like to donate to a local nonprofit.
“[In September, we donated] to cancer research,” said Battleman. “We’ve been able to donate thousands of dollars around making people happy and giving them free coffee.” The business also supports local community groups, including schools, township departments and sports teams, said the owner.
“We are very supportive of our community,” he said. “Anything that goes on, we like to get involved in.”
Shop N Bag offers a complete range of services, including meat, seafood and produce departments; olive bar and salad bar; in-store bakery; and prepared foods section. The supermarket’s message is “Food is fun,” said Battleman.
“Food makes people happy — not when you have to pay at the register, but they love to eat, and when you take care of them in that way, it’s fun,” he said.
While people have been more mindful of their spending since last September and looking for ways to feed their families for less, it all comes down to value, said the owner.
“You may be 10 cents more or less on an item than a competitor, but value is a combination of price, service and quality,” he explained. “Maybe your grapes cost more, but they’re from a better growing area that’s sweeter, or yours are less sweet and you trade for the price.”
“If a customer values service and employees that care about them, they’ll go to an independently owned market like Richboro Shop N Bag,” he added.
Thriftway and Shop N Bag is an advertising group of 29 supermarkets owned and operated by 21 independent retailers or retail groups, according to its Web site, www.thriftwayshopnbag.com. The independent retailers use a common marketing campaign and weekly circular — mailed out to 20,000 local residents in the Richboro area and available online — to promote the business.
The Shop N Bag opened in 1969, and Battleman took over 15 years ago. Though his early childhood days were spent delivering orders for his father’s mom-and-pop store in Philadelphia, he didn’t anticipate one day owning a supermarket.
“I spent the first third of my career as a certified public accountant, the second third running a market and real estate development company and the last third owning this store,” he explained. “I didn’t see this happening, but I love it. I love seeing and helping the people.”
“If you don’t feel good about your work every day, you have a real problem,” he continued. “I love my choices and I don’t look back.”
The Richboro Shop N Bag is open Monday through Friday from 7 a.m. to 10 p.m., and Saturday and Sunday from 7 a.m. to 9 p.m.
Owner Murray Battleman classifies the Shop N Bag as a “conventional supermarket” with a superior service standard.
“What we do as an independently owned supermarket is go above and beyond in the customer service area,” he said. “We do things you don’t see in any other chain or big-box store.”
For example, the Shop N Bag offers its customers free coffee while they shop; next to the beverage is a jar if the customer would like to donate to a local nonprofit.
“[In September, we donated] to cancer research,” said Battleman. “We’ve been able to donate thousands of dollars around making people happy and giving them free coffee.” The business also supports local community groups, including schools, township departments and sports teams, said the owner.
“We are very supportive of our community,” he said. “Anything that goes on, we like to get involved in.”
Shop N Bag offers a complete range of services, including meat, seafood and produce departments; olive bar and salad bar; in-store bakery; and prepared foods section. The supermarket’s message is “Food is fun,” said Battleman.
“Food makes people happy — not when you have to pay at the register, but they love to eat, and when you take care of them in that way, it’s fun,” he said.
While people have been more mindful of their spending since last September and looking for ways to feed their families for less, it all comes down to value, said the owner.
“You may be 10 cents more or less on an item than a competitor, but value is a combination of price, service and quality,” he explained. “Maybe your grapes cost more, but they’re from a better growing area that’s sweeter, or yours are less sweet and you trade for the price.”
“If a customer values service and employees that care about them, they’ll go to an independently owned market like Richboro Shop N Bag,” he added.
Thriftway and Shop N Bag is an advertising group of 29 supermarkets owned and operated by 21 independent retailers or retail groups, according to its Web site, www.thriftwayshopnbag.com. The independent retailers use a common marketing campaign and weekly circular — mailed out to 20,000 local residents in the Richboro area and available online — to promote the business.
The Shop N Bag opened in 1969, and Battleman took over 15 years ago. Though his early childhood days were spent delivering orders for his father’s mom-and-pop store in Philadelphia, he didn’t anticipate one day owning a supermarket.
“I spent the first third of my career as a certified public accountant, the second third running a market and real estate development company and the last third owning this store,” he explained. “I didn’t see this happening, but I love it. I love seeing and helping the people.”
“If you don’t feel good about your work every day, you have a real problem,” he continued. “I love my choices and I don’t look back.”
The Richboro Shop N Bag is open Monday through Friday from 7 a.m. to 10 p.m., and Saturday and Sunday from 7 a.m. to 9 p.m.
